VoltX Energy Referral Program Terms & Conditions

The VoltX Energy Referral Program is designed to strengthen partnerships with our valued partners and customers by offering a simple, rewarding way to share the benefits of clean energy solutions.  Under this eferral program, both the referrer and the referred customers receive exclusive financial incentives, while expanding the VoltX Energy community.

This terms & conditions provide an overview of the VoltX Energy Referral Program, participation criteria, and operational flow — ensuring a transparent, efficient, and compliant referral experience for all participants.

Who Can Refer Participation in the VoltX Energy Referral Program is by invitation only.   Eligible referrers include companies personally invited by a VoltX Energy team member, such as existing clients, business partners, vendors, or authorized resellers. Each participating business will be onboarded and provided access credentials to the referral platform.

Who Can Be Referred Referrals must meet the following basic eligibility requirements:

  • Must be residents of Australia located within VoltX Energy’s current service areas.
  • Must be the property owners or occupants of the target installation site.
  • Must be interested in the VoltX Energy Home Battery System or associated solar energy solutions.
  • Referrals are new customers who have not previously registered or purchased from VoltX Energy.
Referral Validity If a customer is referred by multiple participants, only the first valid referrer whose unique referral link or details were submitted will qualify for the cashback. To ensure proper attribution, the referred customer must submit the correct referral link or business name when completing their sign-up form.

How It Works 
  1. Unique Link Generation. Each approved business referrer receives a customisable referral link to share with potential customers (e.g., staff members, clients, or partners).
  2. Referral Submission. The referred customer uses the provided link to complete a simple online referral form and express interest in the VoltX Energy Home Battery System.
  3. Dashboard Access. Referrers can log into their VoltX Energy Partner Dashboard to view and manage referral activity. The dashboard provides visibility into:
    • Referral details (name, contact, location)
    • Referral status (New, Qualified, Disqualified, Installation Complete)
    • Reward progress (Pending, Processed, Completed)
4.  Status Tracking & Notifications. Real-time updates notify referrers as their referrals move through each stage — from submission to installation completion and reward processing.

Referral Workflow The VoltX Energy Referral Program follows a simple and transparent process that ensures every referral is tracked, qualified, and rewarded efficiently.

Step 1: Unique Link Sharing
Each participating company receives a unique referral link that can be distributed internally to employees or staff members.
Businesses are encouraged to promote their referral link through internal staff bulletins, newsletters, or company-wide email announcements to maximise awareness and engagement.

Step 2: Employee Sign-Up
Employees or staff members use the company’s unique referral link to sign up via the VoltX Energy Portal.
This registration allows VoltX Energy to attribute the referral correctly and apply the $200 discount when the purchase is completed.

Step 3: Qualification & Vetting
Upon receiving the referral submission, VoltX Energy conducts an internal qualification check to confirm eligibility. This includes verifying the residence location, ensuring it falls within VoltX Energy’s service areas, and assessing the customer’s interest and readiness for installation. A VoltX Energy representative will contact the referred lead directly to proceed with consultation and quotation.

Step 4: Conversion & Installation
Once qualified, the referred customer proceeds through the sales process.
When the customer completes full payment and the VoltX Energy Home Battery System is successfully installed, the referral is marked as completed.

Step 5: Reward Activation
  • The referred customer automatically receives their $200 discount at the point of purchase.
  • The referrer (business) becomes eligible for the cashback reward.
  • The referrer receives a status update notification via the Referral Rock platform, showing that their referee has completed installation and the reward is being processed.
Referral Incentives Overview VoltX Energy offers a dual incentive structure to reward both the referrer (the participating business) and the referred customer:
  • Referrer: Cashback reward per successful installation.
  • Referred Customer: $200 discount applied directly to their VoltX Energy Home Battery System purchase.
This structure ensures mutual benefit—business partners earn tangible rewards for successful referrals, while their employees or contacts enjoy immediate savings.

Reward Conditions 
  1. Discount Application. Referred customers must register and complete their purchase using the unique referral link provided by the participating business.  The $200 discount will be deducted from the total contract price prior to full payment.
  2. Cashback Eligibility. Referrers become eligible for the cashback once the referred customer has completed full payment and their VoltX Energy system installation is successfully completed.  Referrals from the same residential address or household are not eligible for multiple rewards.
  3. Duplicate Referrals. If more than one business refers the same customer, only the first valid referrer (based on submission timestamp and verified referral link) will qualify for the cashback incentive.
Reward Notification & Payment Cycle 
  • Once a referral is confirmed as fully paid and installed, VoltX Energy will notify the referrer that their reward is being processed.
  • Referral incentives are processed and paid out on the 15th of each month for all accounts that achieved full payment and installation within the previous month.
  • Payments are issued to the referrer’s nominated payment method, either via:
    • Bank transfer, or
    • Paypal  
Reward Claim & Processing 
  • Rewards are automatically credited to the referrer’s nominated account—no separate claim form is required.
  • VoltX Energy is not liable for delays resulting from external banking or third-party gift card processing times.
  • Participants are responsible for managing any tax implications associated with receiving cashback rewards.
Dispute Resolution In the event that two referrers claim the same lead, the referred customer will determine the legitimate referrer associated with their sale. VoltX Energy will honor the customer’s declaration as the final decision in such cases.

For all other disputes or inquiries related to referral eligibility, payment timing, or reward distribution, participants should contact VoltX Energy’s Support Team for resolution and assistance.
VoltX Energy reserves the right to modify, pause, or terminate the Referral Program at any time without prior notice. Any program changes will be communicated via email or published on the official VoltX Energy website.

Referral Notification & Communication Clause By joining the VoltX Energy Referral Program, both the referrer and the referred customer consent to receive relevant communications regarding the referral process.

Notifications may include updates about:
  • Successful registration via the referral link
  • Contract signing for the VoltX Energy home battery
  • Full payment completion and successful installation
 
Additionally, participants will receive communications about any program updates or changes through email or official website announcements.
This referral promotion is valid from November 14, 2025, unless otherwise extended or terminated by VoltX Energy.